What will you do?

As an intern in the Front Office of Grand Hotel Huis ter Duin, you are responsible for the guest’s first impression of the hotel. You are the guest’s first moment of contact at entering and are therefore, representative of the entire hotel. Your daily tasks include welcoming and corresponding with our guests, as well as checking the guests in- and out. You are also responsible for the telephone and the cash-register. You provide our guests with the right information and know how to leave a professional first impression.

Flexibility, team spirit, motivation and teamwork are important elements of your function. You show a big interest in the organisation and its services, and you work with passion and enthusiasm.

Why are we the right fit?

Below we have named a few of the key tasks and responsibilities you will have to do. You will work hard to fulfil these tasks to the best of your abilities and are enthusiastic to help the guests. In the hospitality, we work with passion. It is important to find the right combination of service, personal attention, and professionalism. That is why we search for employees with a passion for hospitality and a curious and professional attitude.

Your tasks include:

• Checking in and checking out guests;
• Providing information about the hotel and its surroundings;
• Operating a telephone;
• Taking reservations and a few administrative activities.

When will you be working?

Flexibility is an important characteristic within the hospitality industry. The Front Office has a variety of shifts during the day. There is a morning shift (7:00-15:36), an evening shift (14:45-23:21), and an in-between shift (diverse hours).

What will help you as a Front Office Intern?

Working in hospitality is a challenge. A challenge that requires passion and motivation, just like determination and discipline. This includes working during holidays and in weekends during large events. In return for this hard work, there are a lot of positive aspects of this job, for example: working in a large, passionate team in  a five-star deluxe hotel, positive reactions from guests and a respected employer on your resume.

These qualities are expected of you within this function:

• A HBO hospitality or tourism study, minimally MBO level 4 study;
• Fluent in English;
• Experience with Microsoft Office;
• A service-oriented, representative and detail-oriented attitude;
• You are willing to work evening- and weekend shifts and do not have a 9-5 mentality;
• You are available for at least 20 weeks;
• 18 years or older.

What can we offer you?

Now that you are aware of what we expect of you, we will name what you can expect from us.

We offer you:

• A unique internship by the sea in an interesting environment;
• An educational challenge within a large and enthusiastic team;
• A respected employer on your resume;
• A good internship compensation;
• Discounts on overnight stays and in restaurants of Huis ter Duin;
• A 10% discount on products in our gift shop;
• A Preferred Career Network, possibly a chance to grow your career within the Preferred Hotel Group;
• An opportunity to rent a room in our personnel-hotel; De Golf

Get to know us!